Contact 411 support
Email support@kaced-digital.co.uk.
Please include your business name, the email address used for 411 and a short description of what happened. Screenshots are helpful, but do not send passwords, full card details or unnecessary customer information.
Account and billing help
For access or billing questions, tell us whether the issue concerns sign-in, team access, the trial, subscription billing or a customer payment. Card information is handled by Stripe and should never be emailed to us.
Privacy and data requests
Use the same email address for access, correction, deletion or other privacy requests. We may need to verify identity and authority before disclosing or changing account data.
In-app guidance
Signed-in users can also open Help & Learning for practical product guides, or Give feedback to report something unclear or suggest an improvement.